Pat Zaby's
DIGITAL EDGE FOR REALTORS
Strategies that keep your clients coming back—and referring more. Tips and tools to strengthen your real estate connections.

Monday, March 10, 2025

Have you ever wondered why Progressive Insurance, as well as other Fortune 500 companies, use totally different marketing campaigns instead of staying with just one?  You can be sure it is deliberate, and it is good business.

Different campaigns appeal to various demographics and audience segments. For example, the "Flo and the squad" commercials may resonate with one group, while the "Dr. Rick" series might appeal to another.  Using multiple campaigns showcases Progressive's versatility and ability to connect with consumers through different storytelling approaches and characters.

By rotating between different campaigns, Progressive keeps its advertising fresh and prevents viewers from getting tired of seeing the same ads repeatedly.  Different campaigns can highlight various insurance products and services, allowing Progressive to promote its full range of offerings.

Staying current and relevant: Multiple campaigns enable Progressive to adapt quickly to cultural trends, current events, and changing consumer preferences.  Each campaign can be tailored to address the needs and interests of different customer groups, from new homeowners to tech-savvy millennials.

By employing this multi-faceted approach, Progressive can maintain a strong and dynamic presence in the competitive insurance advertising landscape while appealing to a broad range of potential customers.

If you're a real estate agent, you know that marketing is essential to your success. But are you sure you're reaching everyone you can with your current marketing efforts?

A lot of agents do their own creative writing, but they may not be experts in marketing. And even if they are, they may not have the time or resources to create high-quality content that will appeal to a wide audience.

That's where a content marketing service can help. A content marketing service can provide you with the creative writing expertise and resources you need to create high-quality content that will reach a wider audience.

But a content marketing service can do more than just write content for you. They can also help you develop a marketing strategy that will reach your target audience and achieve your marketing goals.  If you're not sure if you're reaching everyone you can with your real estate marketing, it's time to add a new voice to your marketing.

At InTouch Systems, we can help you reach more potential clients and grow your business.  Even if you're currently satisfied with your current provider, another "voice" can help you speak to people you're not reaching now.

Go to InTouch Systems to see how we can help you add a new voice to your real estate marketing to create more repeat and referral business.

Monday, February 24, 2025

In today's digital age, where information is readily available at our fingertips, the dynamics of consumer engagement have evolved significantly. As real estate agents, understanding these changes and leveraging them to our advantage is essential for building a strong online presence and nurturing valuable connections with potential clients.

Content is King

You've likely heard the phrase "Content is King" in the realm of online marketing, and it holds more truth than ever in the world of real estate. Consumers are hungry for information, and they turn to the internet to satisfy their cravings for knowledge. Whether they're first-time homebuyers seeking guidance or seasoned investors looking for market insights, your website can be their go-to resource if you provide valuable content.

The Love for Free Content

One thing that hasn't changed is the universal appeal of "free." Consumers love to access information without any cost attached. When you offer high-quality, relevant, and free content on your website, you're not just attracting visitors; you're creating a welcoming environment where they're more likely to linger, explore, and ultimately connect with you.

Keep Them Engaged

Imagine a prospective client visiting your website. They arrive seeking answers to their real estate questions, and they find a treasure trove of blog articles, guides, videos, and more—all for free. As they delve into this wealth of information, they're spending more time on your website. The longer they stay, the more they learn, and the stronger their connection becomes with you as a knowledgeable and trustworthy resource.

Content Builds Trust

Trust is the cornerstone of any successful client-agent relationship. When you consistently provide valuable content, you're not just showcasing your expertise; you're building trust in your brand. Clients who see you as a reliable source of information are more likely to turn to you when they're ready to buy or sell a home.

Content as Currency

In today's digital landscape, content is the currency of the internet. It's what consumers seek, and it's what can set you apart from your competitors. By investing in creating and curating content that speaks to your audience's needs and interests, you're not just attracting visitors; you're establishing a thriving online community that revolves around your expertise.

Boosting Your Real Estate Business

So, how does this translate into real business growth? When visitors stay longer on your website and trust you as a valuable resource, the chances of them converting into clients increase significantly. They're more likely to reach out for your services when they need professional guidance because you've already proven your worth through your content.

Increase Search Engine Rankings

Creating outstanding content is just one part of the equation. To truly harness the potential of free content, you need to make sure it reaches your target audience. This is where search engine optimization (SEO) comes into play. By strategically incorporating relevant keywords, optimizing meta descriptions, and ensuring your content follows SEO best practices, you can increase your website's visibility on search engine results pages. When your content ranks higher on search engines like Google, it becomes more discoverable to potential clients actively seeking real estate information. This not only boosts your website's traffic but also enhances your authority in the eyes of search engines, creating a virtuous cycle of improved visibility and increased engagement.

In a digital world hungry for content, real estate agents who embrace the power of free, relevant information on their websites are poised for success. Your website isn't just a digital business card; it's a dynamic platform where you can engage, educate, and build trust with your audience. As you continue to invest in creating compelling content, you're not only enriching your online presence but also laying the foundation for lasting client relationships and a thriving real estate business.

In summary, free content on your website is like a magnet that attracts, engages, and nurtures your audience. By consistently providing valuable information and optimizing it for search engines, you're not only building trust with potential clients but also boosting your online visibility, ultimately driving more qualified leads to your real estate business.

InTouch Systems provides powerful content for residential real estate agents through direct email, social media posts, blogs, and consumer content for agent's websites.

Monday, February 10, 2025

Oftentimes the problem is not lead generation but lead nurturing. What are you doing to add value to the people in your sphere of influence, your past clients, and the people in your database? How are you communicating with them in a way that gives them the education and confidence to choose you when they decide to buy or sell?

On the homeowner side, providing market updates, details of homes that sell or come on the market in their neighborhood or similar areas, and providing unsolicited video CMAS are a few great ways to nurture homeowners until they are ready to sell.

On the buyer side, providing details on financing options, neighborhood updates for areas they may consider buying in, and providing specific properties that might fit their next home's criteria are a few ways to help potential buyers move toward their goal of purchasing their first or next home.

Not following up after closing

You've done the hard work of working with someone to a point where they know, like, and trust you enough to do business with you. Why would you not continue to add value after the closing to deepen the relationship and broaden your opportunity to receive referrals? Most agents never follow up with their clients after the closing. Huge mistake.

The ideal business evolves to a structure where 80+ percent of future business comes from referrals or repeat customers. The only way this happens is if you continue to build on the relationship momentum started during the transaction.

Develop a follow-up plan for after closing that focuses on continuing to be the source for all things real estate for your clients. This is another area where most agents drop the ball. Make sure you don't make the same mistake.

Not consistently communicating

Real estate can be a roller coaster that moves from no activity or immediate prospects to extremely busy. This is usually created by a lack of consistency. Most agents find themselves without business, so they go into prospecting mode.

That generates showings and contracts that need to be managed through the closing process. The problem is most agents stop prospecting when they have hot buyers or contracts and then find themselves after closing those transactions with no additional buyers or sellers in their pipeline.

This leads to a never-ending roller coaster ride of feast and famine. The key is to consistently continue to prospect for buyers and sellers who are ready, willing and able to buy or sell. When you consistently prospect, your business becomes consistent.

The only reason to justify the effort of building and maintaining a database is for communications that will build your brand as a real estate professional and maintain top-of-mind awareness for repeat and referral business.  Check out InTouch Systems to see how we can save time and effort so you can focus on working directly with buyers and sellers.

National Trainer Pat Zaby

Pat Zaby is a distinguished leader in the real estate industry, serving as a charter member of the Residential Real Estate Council (RRC) and a past national president. With a career spanning over five decades, he has been a senior instructor since 1983, earning recognition as a national speaker, author, and developer.

His extensive contributions have established him as a respected authority in the field. As the co-owner of InTouch Systems, a digital marketing company, Pat continues to provide valuable insights and resources to real estate professionals, helping them thrive in an ever-evolving market.

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Achievements

  • Lifetime Achievement Award 2024 – Residential Real Estate Council
  • Over 200 articles published in national real estate periodicals
  • Senior instructor for the Residential Real Estate Council
  • Convention speaker at the NAR® and numerous franchise and state associations of REALTORS® for over 25 years
  • Past President, Residential Real Estate Council
  • Past President - REALTORS® National Marketing Institute®
  • Recipient of Omega Tau Rho, National Association of REALTORS®
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